You already know that studying by online distance learning is incredibly convenient, but you may still have some questions.

Below are some of our most frequently asked questions which you may find helpful.

If you still require further help or have additional questions, then call us on +44 (0) 1332 594000 or complete our online enquiry form on the Contact us page.

All of our academic staff have studied to a high level in their area of expertise, and many also hold higher education teaching qualifications. Several have previously taught on-campus at the University of Derby, and some still teach at other institutions in addition to their duties as academics on our courses. Many also engage in research. Where appropriate, our academics hold membership of recognised professional bodies, such as the Institute of Hospitality, British Psychological Society and the British Association for Counsellors and Psychotherapists. The University of Derby has also been rated as Gold in the Teaching Excellence Framework (TEF) in 2017.

You can find more Information about our academics and their professional experience on our website.

Our online programmes are designed to enable you to easily interact with your fellow students.

During your studies you will make use of a number of online communities (discussion boards and forums) along with a Social Hub for all of our online students which will help you share experiences and socialise with students across the world.

Our online courses can be studied from anywhere in the world.

You will need to have a PC, Mac or laptop/ notebook, or your mobile device with an internet connection. At the very least you will need one of the following browsers:

  • Google Chrome
  • Internet Explorer
  • Firefox
  • Safari

You can also undertake a browser compatibility test with our virtual learning environment provider.

Our virtual learning environment is tested on a number of devices and operating systems. If you would like to find out more, please visit our supplier’s site.

Other software required:

  • PDF reader files (eg Adobe Acrobat Reader)
  • Microsoft Word (at least Word 2003)
  • Microsoft Excel (at least Excel 2003)
  • Microsoft PowerPoint (at least PowerPoint 2003)

We are aware that within some regions of the world the IT infrastructure will not allow access to certain types or sources of media. We make every effort to ensure all our programs and their content are accessible to our students around the globe so no student is at a disadvantage. If you are unsure whether this may affect you then please don’t hesitate to get in touch.

No, in fact online learning will develop your digital competence.

You must declare during registration if you are registered for an award with another academic institution. Please see section D2.2 and D2.3 of our Academic Regulations for more information.

Any student who completed a Bachelor degree, Masters or Post Graduate Certificates / Diploma will be invited to attend the graduation ceremony, so long as there are no outstanding fees.

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